Outsource the grind, dominate with CX
We help you design a unique CX Strategy and align a customised outsourcing solution
Outsource the grind, dominate with CX
We help you design a unique CX Strategy and align a customised outsourcing solution
Plan CX
CX Consulting
Led by our founder Edward Ho, we specialise in designing a CX strategy appropriate for you. Whether you are a multinational or a small operator, there is immense benefit from a well researched and well timed CX strategy.
Customer Support
We offer a wide range of reactive and proactive customer support expertise with our virtual staff, honed through decades of planning and support outsourcing Philippines' expertise.
Executive Assistant
Executive Assistant
Our executive assistants are not only focused and communicate well, but they are also business savvy - making them the perfect choice to assist you.
Data Entry
Social Media Management
Executive Assistant
Accuracy and speed is the name of the game here. However, we also take a pro-active approach to assess if there are better ways of entering your data (e.g. automation).
Social Media Management
Social Media Management
Social Media Management
Managing social media is a full time job, and laying the foundations for it can take a lot of time without a lot of returns (initially). Let our social media experts lay this foundation, before focusing on making it a strong source of leads.
Lead Generation
Social Media Management
Social Media Management
Our customer experts provide effective lead generation. We understand customers react differently with different companies. We take a measured and thorough approach to ensure quality leads are generated for you.
About Plan CX
Our Mission
At Plan CX, our mission is to transform the way businesses approach CX (Customer Experience). We believe that it starts with a well designed CX strategy, which should then align with a well-structured support strategy that does not necessarily always involve outsourcing (that's right, we will not always recommend outsourcing)!